Quality guarantee for one year. Within warranty period, we provice spare parts for replacement free if not
For the big problem that you can not resolve by yourself, our
engineer was available to go over seas for helping you to resolve
the problem. For small problems, we can take the video and pictures
to guide you how to adjust and fix the machine. We have
professional after service team which could help you to resolve the
problem within 24 hours.
- Technical Support(24 hours on line Trade Manager, Skype, MSN, mobile).
- Loading inform(loading port, destination port, shipping date, CBM, weight, etc.)
- Video for debugging after sent products.
TEST AND TRAINING
If customer requires our technician to adjusting the machine and
train technician at arrival place, we will send technician there.
All our expenses including round-trip air ticket to the nearest
airport, local conveyance to your factory, Lodging& Boarding
expenses shall be payable by you. In case the stay of our
technician, the service charges @US $ 100 per day will be charged